Data Protection

Bet360 Privacy Policy — Your Information Is Completely Safe With Us

Bet360 takes your personal information very seriously. In this Privacy Policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
How We Protect Your Privacy

A quick look at the key pillars of bet360's Privacy Policy

SSL Encryption Security

Every transaction and data exchange is secured with 256-bit SSL encryption. No third party can access this information.

Secure Data Storage

Your information is stored on secure servers. Data protection is ensured through regular security audits and firewall systems.

Your Data Is Never Sold

Bet360 never sells your personal information to third parties. Your data is used solely to improve our services and to meet legal requirements.

KYC Verification Security

Documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorized personnel.

Your Control Over Your Information

You can view, correct, or request deletion of your stored information at any time. Your data, your right.

Cookie Transparency

We use cookies only to improve the quality of our service. We are fully transparent about which cookies are used and why.

Summary: bet360 respects your privacy. We only collect the information we need, keep it secure, and never sell it. This policy gives you the full picture.

1. Introduction

Bet360 (referred to herein as "we", "us", or "the Platform") is a trusted online gaming platform for players in Bangladesh. We believe it is our ethical and legal responsibility to protect every user's personal information.

This Privacy Policy explains what information is collected when you use the bet360 website and app, how that information is used, who it may be shared with, and how you can maintain control over your data. By using bet360, you agree to this Privacy Policy.

Our Privacy Policy is built in line with international data protection standards. We continuously update it to ensure your protection remains at the highest level.

2. What information is collected

Bet360 collects two types of information — what you provide directly, and what is collected automatically.

Information you provide directly:

  • At registration: full name, date of birth, mobile number, email address.
  • For KYC verification: a copy of your National ID, passport, or driving license is required.
  • At payment: bKash/Nagad/Rocket number or bank account details.
  • When contacting support: details of your messages and complaints.

Automatically collected information:

  • IP address and device type.
  • Browser type and operating system.
  • Time spent on the platform and pages visited.
  • Gaming activity and betting history.
  • Login time and logout time.
Data Type Collection Methods Retention Period
Personal Identity Registration Form For the duration of active account + 5 years
KYC Documents Upload As required by legal obligation
Payment Information Transaction Processing 7 years (as per financial regulations)
Gaming Logs Automatic 3 years
Cookie Data Browser Session or up to 1 year

3. Purpose of data use

Bet360 uses your information for the following purposes:

  • Account Management: To complete registration, login, and account verification.
  • Identity Verification: To create a safe gaming environment through KYC verification.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Customer Support: To resolve your complaints and queries promptly.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Service improvement: To analyze user experience and improve the platform.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Promotional Communications: To keep you informed about new offers and bonuses, if you consent (you can opt out at any time).

Our Commitment: We never sell your information to advertisers or data brokers. Your data is used solely for the purposes stated above.

4. Data storage & security

Bet360 has put multiple layers of security in place to protect your personal information:

  • 256-bit SSL/TLS encryption: All data transfers are completed through encrypted channels.
  • Secure Data Centers: Your data is stored in ISO-certified data centers.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Data Backup: Regular backups ensure zero risk of data loss.

In the event of a data breach, we will make every effort to notify affected users within 72 hours and take immediate steps to resolve the issue.

5. Sharing information with third parties

Bet360 may share information with third parties in limited circumstances:

  • Payment Processors: Necessary information may be shared with bKash, Nagad, Rocket, or banking partners to process your deposits and withdrawals.
  • KYC Service Provider: With approved third parties for identity verification.
  • Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
  • Anti-Fraud System: With specialized services for fraud prevention.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes.

6. Cookie policy

Bet360 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: For login sessions and security — disabling these may cause the site to malfunction.
  • Performance Cookies: To analyze site usage statistics — no personal data is collected.
  • Functionality Cookies: To remember your preferences and settings, such as language selection.

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

7. Your rights

You have the following rights regarding your information on the bet360 platform:

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain conditions.
  • Right to Restrict Processing: The right to request restricted processing of your data in certain circumstances.
  • Right to Data Portability: The right to receive your data in a machine-readable format.
  • Right to Object: The right to object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will endeavour to respond within 30 business days.

8. Protection of minors

Bet360 is strictly prohibited for anyone under 18. We do not knowingly collect information from minors. If a person registers using a false age and this is confirmed, the account will be immediately closed and all collected data will be deleted.

If you are aware that a minor is using bet360, please notify our support team.

9. Changes to the privacy policy

Bet360 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

  • We will post a clear notice on the website.
  • We will notify you via your registered email or mobile number.
  • The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

10. Contact

Contact us for any questions, complaints, or requests related to this Privacy Policy:

Email: [email protected]

Response Time: Typically within 24–72 hours

Our dedicated privacy team will process your request as quickly as possible. We are able to provide support in Bengali.

Start Gaming Safely Today

Join bet360 with your privacy fully protected. Register on our secure platform and enjoy your welcome bonus.

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